How does route optimization actually save money?

Every mile your trucks drive without a billable stop is wasted fuel and labor. RouteForge reorders stops, favors right turns, and eliminates backtracking — so your techs spend less time driving and more time earning.

What is a customer portal and why do field service companies need one?

A customer portal lets your clients book appointments, view service history, track their technician in real-time, and pay invoices online — without calling your office. It reduces the load on your front desk and makes your company feel premium.

How is RouteForge different from ServiceTitan or HouseCall Pro?

RouteForge has no per-technician pricing — you pay for features, not headcount. It supports 11 industry verticals from day one. The customer portal, SMS notifications, and mobile PWA are all built in. And it deploys in days, not months.

Can I track fuel costs per vehicle and per job?

Yes. RouteForge tracks fuel consumption at the vehicle level via GPS and telematics integration, and calculates cost-per-stop and cost-per-job automatically. The Revenue Intelligence dashboard surfaces fuel anomalies in real-time.

What certifications and compliance does RouteForge track?

RouteForge tracks 24 certification types across all verticals — CDL, EPA 608, NATE, OSHA, backflow, gas fitter, and more. It sends automatic expiry warnings at 90, 60, and 30 days, and can block non-compliant workers from dispatch.

Do I need to download an app for my field workers?

No. RouteForge is a Progressive Web App (PWA) — your techs open it in their phone browser and add it to their home screen. No App Store download, no version compatibility issues, works on any device with a browser.

RouteForge Pro

Every truck on the right route. Every job on the right tech.

The dispatch platform for route-based service businesses — with AI that assigns, prices, and forecasts before you have to ask.

Book a demo Calculate savings

Industry verticals

AI agents built in

Platform, call to invoice

app.routeforge.site/dashboard

Live · 14 active routes

Active jobs

142

+9 vs yesterday

On-time %

96.4%

+2.1 pts

Cost / stop

$4.12

−18%

Revenue today

$48.3k

vs $46k goal

Dispatch board

DayWeekMonth

10a

11a

12p

Mike T.

Fuel · 142 Oak

HVAC tune

Drain · 88 Maple

A. Reyes

Roll-off swap

Pickup rt 7

+ Drag emergency

J. Patel

Night porter · Bldg 4

Inspection

AI dispatch suggestion: emergency boiler call best matched to Mike T. · proximity 0.8mi, skill match 96%, workload OK.

Apply

Purpose-built for route-based work

Fuel deliveryHVAC & plumbingCommercial kitchensWaste & sanitationFacilities

11 verticals · one platform

How it works

From the call to the invoice, in one system.

Dispatchers, technicians, customers, vehicles, equipment, and invoices all read from the same record — so nobody chases an update across four tools.

Step 1

The call comes in

Online booking with branded slots and windows, after-hours emergency intake, call scripts, and kiosk mode. Confirmation SMS and email fire automatically from your own templates.

Booking · Intake · Notifications

Step 2

Dispatch and do the work

Dispatch board, optimized routes, recurring jobs, work orders, and projects. The customer follows along on a token-protected GPS page; the tech captures photos and a signature in the workflow for their vertical.

Dispatch · Routing · Mobile

Step 3

Invoice and get paid

Stripe invoices and batch billing tied to the job, memberships and service contracts, pricing books, and consumer financing. Review and NPS requests go out on a timer once the work is done.

Invoices · Memberships · Reviews

What the customer sees

1 · Book
Online booking
Branded slots & windows
2 · Confirm
Auto SMS / email
Per-tenant templates
3 · Track
Live GPS link
Token-protected page
4 · Complete
Photos & signature
Vertical workflows
5 · Pay
Stripe portal
Reminders cut AR
6 · Review
Reviews & NPS
Timed templates

See how route optimization works

Workforce, fleet, equipment, inventory, compliance, and analytics run underneath all three steps.

Industries

Built for the workflows generic FSM tools miss.

Configurable service types, equipment registries, compliance items, completion workflows, and feature toggles per vertical — without a custom rebuild.

11 verticals supported

Fuel delivery

Forecast demand. Schedule deliveries. Stay compliant.

RouteForge runs the K-factor / degree-day forecasting engine, drives Duty to Warn workflows, and supports price protection plans — out of the box, not as bolt-ons.

Tank level monitoring with delivery forecasting
Degree-day / K-factor demand prediction
Duty-to-Warn notice tracking
Price protection & budget plans
Emergency delivery routing & auto-page after hours

Tank monitor · 142 Oak

Level

28%

Days left

6.2

K-factor 4.8

HDD 7-day

218

Cold snap

Auto-scheduled: delivery suggested Wed at 8:40a · route 3 · +47 gal vs. forecast.

AIBuilt in · not a paid add-on

One AI layer. It sees, it advises, it acts.

Engines score every dispatch and forecast demand. Advisors turn the numbers into moves. Agents do the busywork — with your approval.

AI CFO

Watching

Margin insight

Route 7 (Norwalk Tue/Thu) ran +38% margin vs fleet average last 30 days. Recommend cloning the stop density to Route 11.

Apply to Route 11See math

⚙

AI COO

Watching

Route efficiency

Most efficient route last week: Route 7 · Mike T. — 18% more stops/day than fleet avg, 14% less drive time. Pattern: tight 4-mile cluster, right-turn bias.

Replicate route shapeView on map

Meanwhile, the agents — today

6 agents · 4 live, 2 beta

8:42aDemand-watchDrafted 4 deliveries for Wed · tanks at 142 Oak, 88 Maple, 17 Hudson, 9 Pine
9:33aComplianceBlocked dispatch on R. Cole · OSHA-10 expired 3 days ago · renewal email sent
10:21aReactivationDrafted re-engagement to 38 customers dormant >180 days · awaiting owner approval

Every action is logged, and owners approve sensitive moves before they happen. Engines, advisors, and agents run on the same data that powers dispatch, billing, and notifications — so the audit trail stays clean.

Field-to-cash

Connect field work to cash flow.

Stripe-powered invoices, batch billing, AR aging, service contracts, memberships, pricing books, and consumer financing — all tied directly to jobs and customers.

Stripe invoices

Batch invoicing

AR aging

Service contracts

Memberships (Bronze→Platinum)

Pricing books

AI-priced proposals

Consumer financing

Payroll + timesheets

Per-job profitability

Profitability · this week

Mon–Sun

Revenue

$214k

Margin

38.4%

AR > 30d

$11.2k

MTWTFSS

Implementation

Live in days, not months.

1Apply. Submit a tenant application at /apply.
2Auto-provision. Tenant, settings, auth user, staff, notification triggers seeded.
3Configure. Pick verticals, toggle features, import customers.
4Go live. Guided tour, PWA on every phone, dispatch from day one.

Fleet savings estimator

Run the numbers for your fleet.

Number of vehicles

Avg stops / day

Fuel cost / gallon ($)

Est. wasted drive %

Integrates with tools you already use

QuickBooksGoogle CalendarFleetIOToast POSStripeGoogle Maps

Security & trust

Your data stays yours.

Built so every customer, job, and invoice is fenced to your operation — with the access controls owners and dispatchers actually need.

Tenant isolation

Your data is fenced from every other RouteForge tenant — no shared lists, no cross-tenant leaks.

Role-based access

Owners, dispatchers, techs, and CSRs each see only what they need. Permissions are configurable.

Secure customer links

Tracking, surveys, reviews, and reschedule pages use signed links — no logins, no exposure.

No data lock-in

Export your customers, jobs, invoices, and history at any time. Your records belong to your business.

Book a demo

See how RouteForge would fit your operation.

Tell us what you run, how your team dispatches today, and where the bottlenecks are. We’ll show you the workflows that matter for your verticals.